Frequently Asked Questions

Here you can find all the questions you need answered

Getting started

img1How to set up my account (Sign up, download, launch)?
img1What is MyDeskTime page and what can I find there?
img1What systems does DeskTime support?

General

img1How does the application work?
img1How does the Mobile app work?
img1What is Private Time?

Settings and Accounts

img1 What are the settings that can be Teams and even Team members?
img1How to add new categories?
img1How to set up IP restrictions for locations?

Shifts Scheduling

img1How to approve shift requests?
img1How does the Mobile app work?
img1What is Private Time?

Booking

img1What is the Booking section?
img1How does the Mobile app work?

img1What is the Booking section?

Projects

img1What is "Projects" section?
img1How does the Mobile app work?
img1What is Private Time?

Offline Times

img1What is offline time and how to enable/disable offline time?
img1How does the Mobile app work?
img1What is Private Time?

Screenshots

img1How to enable screen capture?
img1How does the Mobile app work?
img1What is Private Time?

Invoicing

img1What can I do in the invoicing section?
img1How do I create an invoice?
img1How do I add project time to my invoice?

Reports

img1What is "Reports" section?
img1How to set up email reports?

Exports

img1How to generate an export?
img1What data does each export type show?
img1Who can create exports?

Integrations

img1What can I do with integrations?
img1How to integrate your Project Management apps??
img1How do Calendar integrations work?

Billing

img1How can I subscribe?
img1How much does DeskTime cost?
img1What is the per-user pricing policy?

Ready for your free trial?

Try free for 14 days. No credit card required.

By signing up, you agree to our terms and privacy policy

Desktime